The Canada Revenue Agency’s (CRA) call centres record some calls. These call recordings are used to evaluate the quality and accuracy of agents’ responses, identify call trends, and provide insight into potential areas in which training would be beneficial. Recording begins from the moment an agent answers the call and continues until the ...
Contact the Canada Revenue Agency; Find a CRA address. COVID 19: Drop box available. Due to COVID-19, only the drop boxes located at the Jonquière, Sudbury, and Winnipeg tax centres are currently open. To protect your sensitive information and make sure your items gets to the CRA quickly and securely, we encourage you to:
This menu page provides access to extensive information about the Canada Revenue Agency (CRA) including its mission and values, biographical notes for the minister and commissioner, and details of the Agency future plans and their commitment to the public.
Feb 07, 2021 · Both the Minister of National Revenue, Diane Lebouthillier, and the agency's commissioner, Bob Hamilton, have offices in the historic building at 555 Mackenzie Ave., near the ByWard Market and...
CRA Vice presidents contributed to three chapters in The Comprehensive Guide to Economic Damages: Volume One. Read more Full-Year 2020 Financial Results. Charles River Associates (CRA) reports financial results for the fourth-quarter and the fiscal year ended January 2, 2021.
CRA’s approach is well grounded in communication research, theory, and best practice but eminently pragmatic and practical. I have been particularly impressed with the CRA team’s ability to quickly read and analyze an organization’s distinctive culture and personality—what makes the organization tick.
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